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Paradisus Grand Cana All Inclusive - Formerly The Grand Reserve At Paradisus Palma Real Hotel Punta Cana, Punta Cana

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From437US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Av. Alemania, Punta Cana, Dominican Republic, 23000
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Master Pool Side Suite
Max:
2 persons
157 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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One-Bedroom King Suite
Max:
2 persons
74 m² 
Bed options:
2 Single beds
Pool view
Shower
Coffee machine
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Master Corner Suite
Max:
2 persons
92 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Center
Punta Cana 8.6 mi
Airports
Punta Cana (PUJ) 11.7 mi
La Romana International (LRM) 51.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Wheelchair access
  • 24-hour security
  • Elevator
  • Currency exchange
  • Hairdresser
  • Smoke detectors

Sports & Fitness

  • Exercise gym
  • Water sports
  • Horseback riding
  • Tennis court
  • Golf course

Services

  • Room service
  • Laundry
  • Medical facilities service
  • Stores/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area

Business

  • Business center

Children

  • Cribs
  • Children's pool
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Casino
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Av. Alemania, Punta Cana, Dominican Republic, 23000
Map view
Av. Alemania, Punta Cana, Dominican Republic, 23000
Nearby
Shopping Area
Palma Real Shopping Village
1400 ft
Restaurants
Trattoria Casa Mia
2700 ft
Avenida Alemania Plaza Coral Village
Dolce Italia Bavaro
3300 ft
Plaza Palma Real Shopping Village
Rare Steakhouse
3200 ft
Paradisus Palma Real
La Bruja Chupadora
1.0 mi
Av Alemania Entre c/ Noval y C/ Aruba Bavaro
Jamaican Jerk Hut
4800 ft
A3
Breakers Cafe
1.0 mi
Plaza Coral Village

Reviews and Ratings

Feedback from previous guests about their experience
60%
liked the resort and would come back again
6.0/10
Guest rating
Rooms
8.4
Location
7.8
Service
5.0
Dining
5.8
Guest reviews
6.0/10
based on 5 reviews
7.6
7.6/10 based on 35 reviews
Jessica
United Kingdom, February  2025
6.0/10

I enjoyed my stay overall, especially the spacious rooms that were great for families. however, the service left much to be desired, as it often felt conditional on tipping.

Rooms
8.0
The rooms were beautiful and very roomy for families, providing ample space to relax.
Service
5.0
Service was lacking; it felt like staff would only smile and engage if tips were involved, which was frustrating. there was also a strong push for time shares and spa treatments.
Location
8.0
The location was very well kept, with plenty of sun-beds available to choose from in the area, making relaxation easy.
Dining
6.0
Dining in the buffets was just OK. the facilities were decent, but I wished for more refined options than just the western dishes offered.
Facilities
7.0
While I appreciated features like room service and medical facilities, I felt some amenities could use improvement.
Riley
United Kingdom, January  2025
5.6/10

My stay at Paradisus Grand Cana had its highlights. the rooms were enormous and beautifully laid out, making them perfect for families. However, the service left much to be desired. I felt that the staff only smiled when tips were involved, which was disappointing.

Rooms
9.0
The rooms are beautiful and very roomy for families, offering a relaxing space.
Service
5.0
Service was inconsistent. they would do the bare minimum to clean the guest room, and I felt like I was being sold to rather than catered to.
Location
8.0
The location is very well kept, with ample sun-beds to choose from,. perfect for lounging around.
Dining
6.0
Dining options were just OK. the facilities in the buffets didn't impress me much.
Facilities
7.0
Facilities included room service and a welcoming drink upon arrival, which was a nice touch.
Matthew
United Kingdom, December  2024
6.8/10

I had a great time during my stay, enjoying the beautiful, spacious rooms and the well-kept grounds. The service had some ups and downs, with staff often trying to push spa treatments, which was a bit annoying. Dining was decent, but it could have been better with more variety in the buffets.

Rooms
9.0
The rooms were beautiful and very roomy for families, with an excellent layout that made our stay comfortable.
Service
5.0
Service was inconsistent, as I noticed some staff only smiled if I tipped them. They seemed to prioritize sales over genuine customer service, especially regarding the time shares and spa treatments.
Location
8.0
The resort is very well kept, with ample sun-beds to choose from, making it perfect for relaxing by the pool.
Dining
6.0
Dining was OK, with some decent options in the buffets, but I expected more variety and quality in the restaurants.
Facilities
7.0
Facilities were adequate, including room service, medical facilities, and a welcome drink upon arrival.
Emma
United Kingdom, December  2024
6.8/10

My stay at Paradisus Grand Cana was enjoyable with beautifully spacious rooms perfect for families, but the service was lacking without tips. The dining options provided decent food, though nothing stood out. Overall, the location was well-maintained, providing ample sun-loungers to relax on.

Rooms
8.0
The rooms are enormous and have a nice layout, which was perfect for my family.
Service
5.0
Service was disappointing. Staff often failed to smile unless tipped, which hindered the customer service experience.
Location
8.0
The resort is very well kept, with plenty of sun-beds available by the pool, making it easy to relax.
Dining
6.0
Dining was okay overall; the buffet had some decent options, but I was hoping for more variety.
Facilities
6.0
Facilities included room service and shops, but seemed to do the bare minimum for maintaining cleanliness.
Michael
United Kingdom, November  2024
5.0/10

I had a pretty mixed experience at Paradisus Grand Cana All Inclusive. The rooms were really spacious and beautifully laid out, which I loved, but the service was way below expectations, often feeling rude and just doing the bare minimum. The location was nice, with plenty of sun-beds around, but the dining options felt pretty average overall.

Rooms
8.0
The rooms are enormous and have a nice layout, perfect for families.
Service
5.0
Service was terrible, just rude, and seemed focused on tips.
Location
7.0
The area is very well kept, and there are ample sun-beds to choose from.
Dining
5.0
The dining in the buffets was OK, but overall, the food was just alright.
Facilities
6.0
Facilities were OK, though there were limited services like room service and bell staff.
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Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room